You can track your order status on the "My Orders" page of My Account for registered customers or via the URL link included in the email order confirmation notice.

If you require further assistance you should call our Customer Service team on 1300 337 707.

What do the order statuses mean?

• ŸOrder being processed - Your order is being processed.
   
• Partially shipped - At least one product within your order has been dispatched.
   
• Shipped - All products within your order have been dispatched.
   
• Collected - Your order has been collected from your local store.
   
• Order cancelled - Your order has been cancelled.
   
• Please contact Customer Services - Please call our Customer Services team on 1300 337 707 to discuss your order.